Pavo
Delete your Pavo account and data
This page is for users of the Pavo mobile app and service (developer: Emmber, Inc.). Use the steps below to request that your account and associated personal data be deleted.
How to request deletion
- Email [email protected] from the email address on your Pavo account.
- Use the subject line: Request Account Deletion.
- Include your account email (and phone number if you use phone sign-in) so we can verify it is you.
- We will confirm and process the deletion within 30 days.
Email [email protected] to delete my account
What we delete
When your deletion request is completed, we delete or anonymize personal account data associated with your Pavo account, including profile information, app preferences, Lux AI consent/chat history tied to your account (subject to short processing windows), and other personal data that is not required to be retained by law.
What we may keep (and for how long)
- Financial / tax / payment records related to charges, invoices, and Stripe payouts may be retained for up to 7 years where required by applicable law.
- Security / fraud logs may be retained for a limited period as needed to secure the service.
- Data held by Stripe as payment processor is subject to Stripe’s retention practices; we will disconnect or request deletion of Connect-linked personal data where applicable.
In-app option
In the Pavo app, open Settings and tap Delete account. Emailing [email protected] always works.
Privacy Policy: https://pavo-me.com/html/privacy-policy.html
Privacy Choices: https://pavo-me.com/html/privacy-choices.html
Support: [email protected]