Autopay for regulars: charge repeat customers on a schedule
Some work repeats. The lawn every two weeks. The cleaning every Friday. The lesson every month. Each visit ends the same way: you send a link, you wait, you send a reminder. Autopay takes that part away.
What autopay is
Your customer agrees once to be charged on a schedule, and saves their card. After that, the card is charged on that schedule and the money arrives with your other payouts. Autopay is part of Pavo Ultra, the optional plan for US sellers.
How to set it up
- Make a pay link for the amount, as usual.
- Mark it Repeat and choose weekly, every 2 weeks or monthly.
- Send the link.
- Your customer sees the amount and the schedule on the pay page, agrees, and pays the first one. Their card is saved for the next.
The card is saved only with your customer’s agreement, and it is used only for the schedule they agreed to. It is not used for one-off charges.
Who it suits
- Lawn care, pool care and cleaning on a fixed round.
- Tutors, coaches and trainers with a standing slot.
- Anyone with a retainer or a monthly fee.
It suits work where the price is the same each time. If the amount changes with every visit, a normal pay link or a tap is the better tool.
What it costs
Pavo Ultra is $15 a month, or $150 a year. On Ultra there is no Pavo fee. A payment carries only Stripe’s fee: 2.9% + 30¢ by link and 2.7% + 15¢ per tap. On a $100.00 autopay charge that is $3.20, against $3.60 for a link on the Free plan.
Before you switch a customer over
- Ask first. “Want me to put this on autopay so you don’t have to think about it?” is better than a surprise link.
- Agree the day. Just after payday works better than just before it.
- Say how to stop. Every autopay reminder and receipt they get has a link to cancel. Tell them so up front.
Autopay is for US sellers on Ultra. See pricing for the plan, or is Pavo Ultra worth it for the math.
Autopay or a link each time?
- Same amount, same rhythm: autopay. Nobody has to remember anything.
- Amount changes each visit: a pay link or a tap after the job.
- New customer: start with a normal link. Offer autopay once they have paid you a couple of times and the routine is settled.
What changes for you
The chasing stops. You do not send a link after every visit, and you do not send the awkward second message a week later. The payments show up in Pavo beside your other sales, and they are paid out to your bank the same way.
What changes for your customer
They agree once, on a page that shows the amount and how often. After that they do not need to find a card or open a link. For a busy household that is a real convenience, and it is a reason to stay with you over someone who still sends a bill each time.
Keep the trust that makes it work. If your price goes up, tell them before the next charge, not after.
Questions
How do I charge a customer automatically?
On Pavo Ultra, mark a pay link Repeat and choose weekly, every 2 weeks or monthly. Your customer agrees and saves their card when they pay the first one.
Does my customer have to agree?
Yes. The card is saved only with their agreement and used only for the schedule they agreed to.
Which plan has autopay?
Pavo Ultra, the optional plan for US sellers at $15 a month or $150 a year.