How long until the money reaches your bank

“Paid” on your screen means the card was charged. It does not mean the money is in your bank yet. Card payments work this way. Here is what happens in between, and how long it takes with Pavo.

The short answer

• Your first payout: usually about a week.
• After that, in the United States and Australia: 2 business days.
• In New Zealand: 4 business days.
• In the United Kingdom, Ireland and the rest of the euro area: 7 days while you are new, then 3 days.

Standard payouts happen on their own and have no fee.

Why the first one is slower

Stripe, which processes Pavo’s payments, holds a new account’s first payout a little longer while it confirms the account and the bank details. It happens once.

Why there is a wait at all

When a card is charged, the money moves from the customer’s bank, through the card network, to the processor, and then to you. Each hand-off takes time, and banks do not move money on weekends or holidays. A sale on a Friday evening starts its clock on Monday.

Where to see it

Pavo shows what is on the way to your bank and the day it is due to land, in the app and at getpavo.app. You do not have to guess.

What can slow a payout down

• Bank details that do not match. If the account number is wrong, the bank sends the money back and you have to fix it.
• A review. A sale that is much larger than your usual ones can be checked before it is paid out. Pavo tells you if that happens and what it needs.
• A holiday. Bank holidays add a day.

Planning around it

If you buy supplies with this week’s takings, remember the gap. After your first payout, money from Monday’s sales in the United States reaches your bank around Wednesday.

Your bank account needs to be in the same country as your business.

Paid, on the way, in your bank

It helps to think of three stages:

1. Paid. The card was charged. The sale is yours.
2. On the way. The money is moving through the banks toward you.
3. In your bank. The payout has landed and you can spend it.

Pavo shows which stage your money is in, so a quiet bank balance on Tuesday is not a surprise.

Your first week

The first payout is the slow one. If you start selling on a Monday, plan for that money to reach your bank the following week, and for later sales to follow two business days behind in the United States. If you have bills due, start taking cards a week or two before you depend on the money.

Check your bank details once

The most common cause of a late payout is a mistyped account number. When you add your bank, read the numbers back against a statement or your banking app. It takes a minute and saves days.